JLB

History and hierarchy

JLB Credit is a middle-of-the-road loan and credit company with an average-sized roster of employees. The parent company is based in Germany, owned by a man named Stefan Strauss and the holding company is MHRT Finance, as seen on the company checks (Jeremy at JLB).

From the demeanor of the employees it seems to be a poorly secured and overall boring place to work. The workers tend to find a lot of free time in the day for dawdling, hijinks, and harassment, albeit sometimes they are asked to come in on Saturdays. There are several branches of JLB Credit, with the board meetings being held in the Kettering location. The HR department at JLB would be considered fairly progressive, taking care to treat even the strangest of pranks as potential hate crimes.

Johnson in front of the JLB company logo.

JLB's featured employees are Mark, Sophie, Jeff, Dobby and Gerrard. Alan Johnson is shown to have joined JLB as early as the Series 1 episode, Mark Makes a Friend, and it is established in the Series 2 episode, Dance Class that Johnson is their new manager — presumably replacing their previous boss, Barbara.

JLB has partnerships with other financial companies, like Shapeero Finance.

List of employees by department and name

The names of confirmed employees are listed here, organized by rank and rough order of appearance, along with their general position at the company. For single-appearance or otherwise minor characters, episode names of mentions and featured scenes are given.

Typographical marks defined: Credited, non-speaking part (§) , uncredited, speaking part (*) , uncredited, non-speaking part (✝︎) , does not appear or only featured in deleted scenes(‡)

Executive

• Stefan Strauss, owner (Jeremy at JLB)
• Alan Johnson, general manager

Managerial

• Sophie Chapman, acting regional supervisor
• Mark Corrigan, loan manager
• Jeff Heaney, loan manager

Personnel

• Barbara Bingham, personnel (The Interview)
• Lucy^✝︎, personnel (Dream Job, Mark Makes A Friend)

Sales

• Colin (Jurying, Jeremy at JLB), sales^§
• Elaine, sales (Spin War)^✝︎
• Michael, sales (Spin War)^✝︎

IT

• Dobby, IT
• Patrick, IT (Mugging)^‡

Security

• Laurie, security (Local Zero)
• Terry, security (Local Zero)

Unknown department

• Gerrard Matthew
• Lisa (Conference, Das Boot, etc.)
• Tom Finnemore (Shrooming)^‡
• Katie (Conference, Spin War, Jeremy at JLB, The Party, etc.)^✝︎
• Debbie (Mark Makes A Friend)^✝︎
• Dave (Mark Makes A Friend)^‡
• Mica (Mark Makes A Friend)^‡
• Jessica Goodman (Dance Class)^‡
• Kerry Hudson (Dance Class)^‡
• Juliette Argent (Dance Class)^‡
• Ian Krauss (Jeremy Makes It)^‡
• Daryl (Jeremy Makes It)
• Tolly (Dream Job)^✝︎
• Alan (Dream Job)^§
• Mike (Dream Job)^✝︎
• Colin Cooper^‡ (Bristol branch) (?) (Jurying)
• Paul (Spin War)^‡
• Hess (?) (Spin War)^‡
• Skunky Pete (Jeremy's Broke)^✝︎
• Sue (Mark's Women) ^✝︎
• Paul (Mark's Women) ^‡
• Liam Kendrick (?) (New Year's Eve)^✝︎

• Jeremy Usbourne, temp (Jeremy at JLB)

Unnamed, featured JLB employees

This is a list of featured employees who are not named but feature in important scenes.

• JLB executive, (Kettering branch) (Conference)
• Unnamed security guard (Jeremy at JLB)
• female JLB worker with short hair (Conference)^✝︎
• male JLB worker with blonde hair and tie (Conference)^✝︎
• Lift Guy (The Interview)^§
• JLB worker(Conference)^§ (Kettering branch) (?)
• Brunette JLB employee (Spin War, The Party) ^✝︎
• Mark's JLB buddy(Jeremy's Broke, The Party) ^✝︎
• female JLB employee(Jeremy's Broke) ^✝︎
• guy at the computer who sees Mark come out of the supply closet (Spin War) ^✝︎
• Unknown performer as JLB cafeteria worker (Spin War)^✝︎

Mark's relationship with JLB and eventual shutdown

Initially Mark seems to enjoy a great deal of autonomy at JLB despite his recurring inferiority complex with women and Johnson. In the first series subordinate employees are seen to bring him coffee. Once Johnson is promoted to managerial status, Mark then succumbs to a "lapdog" position even though technically he does have the power of the pen to organize meetings (Conference) and fire fellow employees (Mark's Women).

In Series 6 in the episode Jeremy at JLB, Johnson announces that the branch is being shut down. This leads to Mark getting a job as a Mexican restaurant waiter and a historical walking tour guide, and writing a satirical play about the German branch of JLB. The shutdown also led to Johnson slowly losing his mind and founding a startup called Consultio/Consultius.

Jeremy's relationship with JLB

Jeremy gets an interview at JLB (which he fails at) in the episode The Interview in Series 1. Eventually, he gets a job at JLB, in Series 6's Jeremy at JLB. Jeremy only works at JLB for a few hours before the branch is closed down.

Filming location

The exteriors of the building were shot at Pinnacle House, A1 Barnet Way, Borehamwood WD6 2XX, UK

The interior offices were shot at Woodcote Grove, Ashley Rd, Epsom KT18 5BW, UK

Trivia

• The only time we see the JLB Credit lobby is in Series 1, Episode 2.
• The only time we see the JLB Credit cafeteria and fire escape is in Series 5, Episode 2
• The form of a JLB company email address is "first name", "last initial" + "@jlb.co.uk" according to Sophie's work email. At least two unseen employees,Jessica Goodman, and Kerry Hudson have this type of email account.